Information technology has transformed how businesses in Washington DC operate, communicate and innovate. But keeping up with the trends and ever-changing landscape can be a full-time job, and maintaining a full-time IT department to ensure your company remains competitive can be very expensive. Computer consulting services in Washington DC offer a solution to this problem.
Working with a computer consultancy firm allows you to tap into the expertise of experienced IT consultants and the resources of the consulting firm, and you only pay for the service you require, resulting in significant cost savings. Additionally, working with a dedicated team of experts means that IT problems are identified earlier, prevented, and fixed, resulting in improved productivity, efficiency, and ultimately a healthier bottom line.
Computer Consulting Services in Washington DC
At Orion Networks, we provide a comprehensive suite of computer consulting services in Washington DC to businesses of all sizes. Years of experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. Our team of experts can become your outsourced IT department, managing your network, securing your computers and critical company data against threats, and responding to issues quickly, often before you even know about them. We provide the following computer consulting services in Washington DC:
1. Network Management
Your network is the most critical piece of IT infrastructure in your entire organization—when it goes down, you’re not helping clients or generating profits. Network management is the process of keeping your network healthy, which keeps your business healthy. At Orion, we provide network management services as part of our computer consulting services in Washington DC.
We offer a wide range of network management services, including network maintenance and monitoring, monitoring of attached network devices, availability, event log, backup and drive space monitoring, monthly status reporting, antivirus software management, implementing needed upgrades, patches, or enhancements, and user administration.
With Orion’s network management services, network outages are detected immediately, with our certified systems engineers diagnosing the source of the problem and getting your network back up and running. Our comprehensive network management services provide proactive and around-the-clock management of your technology, ensuring your network is reliable, redundant, and free of bottlenecks. If a network issue can’t be resolved remotely or over the phone, an Orion engineer will be on-site to resolve the problem as soon as possible. With our experienced team managing your network, you’ll enjoy the following benefits:
- Avoid costly network disruptions
- Improved network security
- Improved productivity
- Cost optimization
2. Computer Repair and Services
Computer problems can be frustrating, but they can also disrupt your business and reduce productivity. At Orion, we strive to help businesses minimize repair downtime and associated costs by fixing your computer issues as quickly as possible to get you and your employees back to work, focusing on your business. Whether it’s because of a malware infection, antiquated hardware, or simply software that takes up too much of your system’s resources, our technicians will find a solution that will get your computers working like new. We can repair and maintain desktops, laptops, tablets, VoIP phones, servers, routers, and switches.
We can provide computer repairs through remote support. Our engineers can access your networked devices from our office, sparing you the delay of dispatching an on-site technician. But when repairs call for on-site service, our technicians will be there promptly! Often, the hardware is intact, so only software fixes are needed. However, even in the event of hardware problems, we do everything we can to repair the device before recommending a replacement. We also provide preventive maintenance services to
3. Network Security
Network security breaches are not only disruptive but costly, and with each data breach costing an average of $4.24 million per incident, you simply can’t afford to be the next target. By partnering with our team of security experts, you’re taking proactive steps to defend your company from network security catastrophe. Orion provides multi-layered network security solutions that will uncover vulnerabilities, identify threats, and neutralize them so that, instead of simply reacting, you can proactively counter threats.
Our team of security experts can help you assess and identify areas of improvement in your security posture and tailor a security solution that fits your specific needs and falls within your budget. This includes continuous threat detection and response, and leading vulnerability management, and a next-generation approach that integrates security strategy, assessments, and remediation.
With our network security solutions, you can find vulnerabilities before hackers do and protect your network against cyberattacks. We also provide local and cloud-based backup solutions that are automated, totally secure, and extremely reliable to protect your business from data losses.
4. Computer Help Desk Services
Growing businesses need fast, effective IT support, but a fully equipped in-house help desk team is expensive and takes time to build. As one of the best companies providing consulting services in Washington DC, Orion Networks can step in to be your help desk team. Whether you are running an in-house desk and need supplemental support or need full-time computer help desk services, we can help. Our customized solutions fully integrate with your IT infrastructure, and we’ll work closely with your IT department to augment your IT support services.
We can deliver help desk services that will reduce downtime, optimize your workflow and give your organization a more robust platform for productivity, improving your bottom line. Our team of certified network engineers have an incredible knowledge base and can help you with virtually any computer or IT-related issues, so you can focus on growing and managing your business.
We have developed best practices across each industry and leverage them to ensure that the help you need is always available 24X7 and your tech problems are resolved quickly and professionally. Because we put in the effort to know your technology inside and out, we’re qualified to fix problems on the spot instead of running through checklists. Resolve urgent computer issues within your budget and maximize the end-user experience with Orion’s computer help desk services.
5. Computer Security
Computer security means dealing with the security of a standalone computer’s software and hardware. One of the most important aspects of computer security is keeping stand-alone machines updated and properly patched.
At Orion Networks, our comprehensive computer security services give our clients the ability to safeguard their devices and critical business data. We will ensure that the computer’s hardware and software are updated and properly patched to protect you against threats like viruses, spyware, worms, and trojan horses. We help keep bad actors out of your computers with tools like next-gen firewalls, antivirus software, and malware protection, as well as encryption that protects your data if it does fall into the wrong hands. We also provide computer security awareness training programs that help your employees better protect your business and data.
Let Orion Networks Provide All Your Computer Consulting Services in Washington DC
At Orion Networks, we are committed to providing businesses throughout the DC Metro area with the tools and technology they need to compete and thrive in the modern business landscape. We pride ourselves on determining the right solutions for each client’s unique needs and implementing them at a fraction of the cost required to hire an in-house IT department. Contact us today to speak with our IT consultants to discover how computer consulting services in Washington DC can transform your business and set you up for success.
